Privacy Policy | MURRONE BMS LLC

1. Introduction

Welcome to MURRONE BMS LLC ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, or purchase our marketing services.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information. It applies to information processed through murronee.us and related client communications, unless a separate written agreement states otherwise.

Plain-language summary We collect only what we need to respond to you, deliver services, and operate our website. We do not sell personal information. You may contact us to ask questions or exercise applicable privacy rights.

2. Scope

This policy applies to:

visitors to our website and related pages;
prospective clients who submit inquiries, Momentum Mix Builder requests, or consultation forms;
clients who purchase or receive marketing strategy, creative, advertising, SEO, content, or related services;
individuals who communicate with us by email, phone, or other channels in connection with our business.

This policy does not apply to third-party websites, platforms, or services that we do not control � even if linked from our Site. Those providers maintain their own privacy practices.

3. Company Information

MURRONE BMS LLC
12534 2nd St
Eastlake, CO 80614
United States
Phone: (720) 243-7916
Email: support@murronee.com

4. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

4.1 Information you provide directly

Contact details � name, email address, telephone number, company or business name, job title, and mailing address when provided.
Inquiry and project information � messages submitted through contact forms, Momentum Mix Builder selections, budget ranges, goals, service interests, and consultation notes.
Client and billing information � billing contact details, purchase history, invoices, and records needed to deliver contracted services.
Account and access information � usernames, credentials, or access details you provide so we can perform social media, advertising, analytics, or platform-related work on your behalf.
Marketing materials and business content � logos, brand assets, copy, photos, videos, and other materials you share for project delivery.

4.2 Information collected automatically

Device and browser data � browser type, operating system, device type, language settings, and referring URLs.
Usage data � pages viewed, time spent on pages, navigation paths, and interactions with Site features.
Network and security data � IP address, approximate location derived from IP, and technical logs used for security, troubleshooting, and abuse prevention.
Cookie and similar technology data � as described in our Cookie Policy, including cookie consent preferences stored locally in your browser.

4.3 Information from third parties

payment processors confirming transaction status;
analytics or hosting providers supplying aggregated or technical usage information;
publicly available business information relevant to a project;
referral partners or platforms, where you were introduced to us through another service.

5. How We Collect Information

We collect information when you:

fill out forms on our Site, including contact and Momentum Mix Builder forms;
email us, call us, or otherwise communicate with our team;
purchase services or enter into a proposal, scope, or service agreement;
visit or navigate our Site, including through cookies and similar technologies;
grant access to third-party platforms needed to perform services;
interact with embedded content such as maps after accepting cookies.

6. How We Use Information

We use personal information for legitimate business purposes, including to:

provide brand strategy, creative, social media, advertising, SEO, website, audit, and related marketing services;
respond to inquiries, prepare proposals, and communicate about projects;
process payments and maintain billing records;
operate, maintain, secure, and improve our website and internal systems;
remember cookie consent and essential Site preferences;
send service-related communications, scheduling updates, and administrative notices;
analyze Site usage in aggregate form to improve content and performance;
detect, investigate, and prevent fraud, abuse, or unauthorized activity;
comply with legal obligations, enforce agreements, and protect our rights.

We do not use personal information for purposes materially incompatible with those described above without providing notice or obtaining consent where required by law.

7. Legal Bases for Processing

Where applicable under U.S. state privacy laws or other regulations, we process personal information based on one or more of the following:

Contract � to perform services you request or prepare to enter into an agreement with you.
Consent � where you voluntarily submit information, accept cookies, or opt in to communications.
Legitimate interests � to operate our business, secure our Site, improve services, and communicate with prospective clients, balanced against your privacy interests.
Legal obligation � to comply with tax, accounting, regulatory, or law-enforcement requirements.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to support essential functionality, remember your cookie consent choice, and � where applicable � enable embedded features such as maps or analytics.

For a detailed explanation of the cookies we use, how long they may remain active, and how to manage your preferences, please read our Cookie Policy.

9. Third-Party Service Providers

We may share information with trusted service providers that help us operate our business, including:

website hosting and infrastructure providers;
email and communication tools;
payment processors such as Stripe or other authorized providers;
analytics providers, if deployed;
font, map, and embedded content providers such as Google Fonts and Google Maps;
professional advisors such as accountants or attorneys when reasonably necessary.

These providers may access personal information only as needed to perform services on our behalf and are expected to protect it consistent with applicable law and contractual obligations. We do not authorize them to use client information for their own unrelated marketing purposes.

10. Payment Processing

When you make a payment, transaction information may be processed by an authorized third-party payment processor. Payment details such as full credit card numbers are handled by the processor and are not stored on our servers.

We may retain billing contact information, transaction dates, amounts, service descriptions, and payment status for accounting, tax, dispute resolution, and customer support purposes.

We do not sell personal information. We may disclose information only in the following circumstances:

to service providers acting on our behalf, as described above;
when you direct us to share information or authorize platform access for project delivery;
in connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality protections;
to comply with law, regulation, legal process, or governmental request;
to protect the rights, property, safety, or security of MURRONE BMS LLC, our clients, or others;
with your consent or at your direction.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including:

providing services and maintaining client relationships;
responding to inquiries and supporting follow-up communications;
meeting tax, accounting, and legal recordkeeping requirements;
resolving disputes and enforcing our agreements.

Retention periods vary depending on the type of information and the nature of our relationship with you. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.

13. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, secure hosting environments, and limited internal access on a need-to-know basis.

No method of transmission over the Internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

14. Your Privacy Rights

Depending on your state of residence and applicable law � including the Colorado Privacy Act (CPA) where applicable � you may have some or all of the following rights:

Right to know / access � request confirmation of whether we process your personal information and obtain a copy of certain information we hold about you.
Right to correction � request correction of inaccurate personal information, subject to verification requirements.
Right to deletion � request deletion of personal information we collected from you, subject to legal exceptions.
Right to opt out � opt out of certain processing such as targeted advertising, sale, or profiling in furtherance of decisions that produce legal or similarly significant effects, where applicable.
Right to data portability � receive certain information in a portable format where required by law.
Right to non-discrimination � not receive discriminatory treatment for exercising privacy rights, where applicable.

Rights may vary by jurisdiction. We will respond in accordance with applicable law and may need to verify your identity before fulfilling a request.

15. How to Submit a Privacy Request

To exercise applicable privacy rights or ask questions about this policy, contact us at support@murronee.com or call (720) 243-7916.

Please include enough information for us to verify your identity and understand your request. We will respond within the timeframe required by applicable law. If we deny a request, we will explain the reason where required.

Authorized agents may submit requests on your behalf where permitted by law, subject to verification of the agent's authority.

16. Do Not Sell or Share Personal Information

MURRONE BMS LLC does not sell personal information. We do not share personal information for cross-context behavioral advertising except as described in this policy with service providers acting on our behalf where permitted by law.

If our practices change, we will update this policy and provide any additional notice or opt-out mechanism required by applicable law.

17. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

18. International Users

Our business is based in the United States and our Site is primarily directed to U.S. businesses. If you access the Site from outside the United States, you understand that your information may be processed in the U.S. or other locations where our service providers operate, which may have different data protection laws than your country of residence.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

Material changes may also be communicated through the Site or by other appropriate means where required. Continued use of the Site after changes become effective constitutes acceptance of the updated policy, except where further consent is required by law.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact: